| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
A simple and customizable live chat solution for websites with team management, automation, and real-time reporting. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription ($29/seat/month) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Live chat
- Customizable widget
- Automation rules
- Chat routing
- Transcripts
- Real-time reporting
- CRM integrations
- Accessibility
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Simple and focused
- ADA accessible
- Affordable
- Good customization
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Limited features beyond chat
- Basic reporting
- Fewer integrations
- No free plan
|
