Gifts

Culture

Reviews

Local Spots

Olark

★★★★☆ 4.3 (3,000 reviews)
Accessibility Analytics Automation Cloud Based Integrations
Subscription $29/seat/month

Overview

A simple and customizable live chat solution for websites with team management, automation, and real-time reporting.

Key Features

  • Live chat
  • Customizable widget
  • Automation rules
  • Chat routing
  • Transcripts
  • Real-time reporting
  • CRM integrations
  • Accessibility

Pros

  • Simple and focused
  • ADA accessible
  • Affordable
  • Good customization

Cons

  • Limited features beyond chat
  • Basic reporting
  • Fewer integrations
  • No free plan

Olark Pricing Plans

Standard

$29/seat/mo

  • ✓ unlimited chats
  • ✓ automation
  • ✓ transcripts
  • ✓ integrations

Company Info

Founded2009
HeadquartersSan Francisco, CA

Own Olark?

Claim this profile to add your website link, custom description, and get a verified badge.

$50/month or $350/year (save $250)

Olark Alternatives & Competitors

Looking for something different? Here are the top alternatives to Olark:

LiveChat

★★★★★ 4.5 (8,000)
Customer Support Live Chat

A dedicated live chat and customer communication platform with ticketing, rich messaging, and chat widget customization.

Catalyst

★★★★★ 4.5 (500)
Customer Success Customer Support

A customer success platform designed for modern CS teams with health scoring, playbooks, and revenue insights.

Zendesk

★★★★☆ 4.3 (15,000)
Customer Support Helpdesk

A comprehensive customer service platform offering ticketing, messaging, live chat, and knowledge base for businesses of all sizes.

Jira Service Management

★★★★☆ 4.3 (8,000)
Customer Support Itsm

Atlassian's IT service management solution with incident management, change management, and service request handling.

Whatfix

★★★★★ 4.4 (1,500)
Customer Support Digital Adoption

A digital adoption platform providing interactive walkthroughs, knowledge base, and analytics for enterprise applications.

Help Scout

★★★★★ 4.5 (5,000)
Customer Support Helpdesk

A customer support platform designed for growing teams with shared inbox, knowledge base, and in-app messaging.

Chameleon

★★★★★ 4.4 (800)
Customer Support Digital Adoption

A product adoption platform for building in-app tours, tooltips, surveys, and launchers with advanced targeting and A/B testing.

Gorgias

★★★★★ 4.5 (5,000)
Customer Support Ecommerce

A helpdesk built specifically for e-commerce stores that centralizes customer conversations and automates support.