Gifts

Culture

Reviews

Local Spots

Olark

★★★★☆ 4.3 (3,000 reviews)
Accessibility Analytics Automation Cloud Based Integrations
Subscription $29/seat/month

Overview

A simple and customizable live chat solution for websites with team management, automation, and real-time reporting.

Key Features

  • Live chat
  • Customizable widget
  • Automation rules
  • Chat routing
  • Transcripts
  • Real-time reporting
  • CRM integrations
  • Accessibility

Pros

  • Simple and focused
  • ADA accessible
  • Affordable
  • Good customization

Cons

  • Limited features beyond chat
  • Basic reporting
  • Fewer integrations
  • No free plan

Olark Pricing Plans

Standard

$29/seat/mo

  • ✓ unlimited chats
  • ✓ automation
  • ✓ transcripts
  • ✓ integrations

Company Info

Founded2009
HeadquartersSan Francisco, CA

Own Olark?

Claim this profile to add your website link, custom description, and get a verified badge.

$50/month or $350/year (save $250)

Olark Alternatives & Competitors

Looking for something different? Here are the top alternatives to Olark:

Crisp

★★★★★ 4.5 (4,000)
Customer Support Live Chat

A business messaging platform combining live chat, chatbot, knowledge base, and CRM for customer engagement.

LiveAgent

★★★★★ 4.5 (4,000)
Customer Support Helpdesk

A full-featured help desk software with ticketing, live chat, call center, and social media support at affordable pricing.

Appcues

★★★★★ 4.4 (2,000)
Customer Support Digital Adoption

A product-led growth platform for building personalized in-app onboarding flows, feature announcements, and user surveys without code.

UserGuiding

★★★★★ 4.5 (2,500)
Customer Support Digital Adoption

A no-code user onboarding and product adoption platform for creating in-app walkthroughs, checklists, and resource centers.

Re:amaze

★★★★☆ 4.3 (2,500)
Customer Support Ecommerce

A customer support and engagement platform for e-commerce with live chat, helpdesk, and CRM features.

BetterUptime (Better Stack)

★★★★★ 4.6 (2,000)
Customer Support Status Monitoring

An uptime monitoring and status page platform with incident management and on-call scheduling for engineering teams.

Salesforce Service Cloud

★★★★☆ 4.3 (10,000)
Customer Support Helpdesk

Salesforce's enterprise customer service platform with case management, AI-powered service, and omnichannel support.

Cachet

★★★★☆ 3.8 (2,000)
Customer Support Status Monitoring

A free open-source status page system for communicating service availability and incidents to users.