| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
A free IT help desk and network management tool for IT professionals with ticketing and community support. |
| Pricing |
Freemium (Free-$12/user/month) |
Free (Free) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- IT help desk
- Ticketing
- Network monitoring
- Active Directory
- Knowledge base
- Mobile app
- Community
- Reporting
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Completely free
- Good for IT teams
- Active community
- Network monitoring included
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Ad-supported
- Limited customization
- IT-focused only
- Dated interface
|
