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Spiceworks

★★★★☆ 4.1 (8,000 reviews)
Analytics Cloud Based Community Free Tier IT
Free Free

Overview

A free IT help desk and network management tool for IT professionals with ticketing and community support.

Key Features

  • IT help desk
  • Ticketing
  • Network monitoring
  • Active Directory
  • Knowledge base
  • Mobile app
  • Community
  • Reporting

Pros

  • Completely free
  • Good for IT teams
  • Active community
  • Network monitoring included

Cons

  • Ad-supported
  • Limited customization
  • IT-focused only
  • Dated interface

Spiceworks Pricing Plans

Free

$0

  • ✓ full help desk
  • ✓ ad-supported
  • ✓ community access

Company Info

Founded2006
HeadquartersAustin, TX

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$50/month or $350/year (save $250)

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