| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
A composable customer success platform with modular SuccessBLOCs for driving customer outcomes and revenue growth. |
| Pricing |
Freemium (Free-$12/user/month) |
Freemium (Free-custom pricing) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- SuccessBLOCs
- Customer health
- Segmentation
- Campaigns
- Lifecycle management
- Analytics
- Task management
- Integrations
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Modular approach
- Free starter plan
- Good segmentation
- Outcome-focused
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Complex for small teams
- Limited free plan
- UI could be better
- Integration limitations
|
