Gifts

Culture

Reviews

Local Spots

Totango

★★★★☆ 4.2 (2,000 reviews)
Analytics Automation Cloud Based Free Tier Integrations
Freemium Free-custom pricing

Overview

A composable customer success platform with modular SuccessBLOCs for driving customer outcomes and revenue growth.

Key Features

  • SuccessBLOCs
  • Customer health
  • Segmentation
  • Campaigns
  • Lifecycle management
  • Analytics
  • Task management
  • Integrations

Pros

  • Modular approach
  • Free starter plan
  • Good segmentation
  • Outcome-focused

Cons

  • Complex for small teams
  • Limited free plan
  • UI could be better
  • Integration limitations

Totango Pricing Plans

Free

$0

  • ✓ basic features
  • ✓ limited accounts
MOST POPULAR

Starter

Custom

  • ✓ SuccessBLOCs
  • ✓ campaigns

Enterprise

Custom

  • ✓ full platform
  • ✓ advanced analytics

Company Info

Founded2010
HeadquartersRedwood City, CA

Own Totango?

Claim this profile to add your website link, custom description, and get a verified badge.

$50/month or $350/year (save $250)

Totango Alternatives & Competitors

Looking for something different? Here are the top alternatives to Totango:

Intercom

★★★★★ 4.4 (10,000)
Customer Support Messaging

A customer messaging platform combining AI-powered chatbot, live chat, help center, and proactive messaging for customer engagement.

Notion (Support)

★★★★★ 4.6 (20,000)
Customer Support Knowledge Base

A versatile workspace tool used as an internal knowledge base and documentation hub for support teams.

Custify

★★★★★ 4.5 (500)
Customer Success Customer Support

A customer success platform for B2B SaaS companies with health scores, automation, and lifecycle management.

Spiceworks

★★★★☆ 4.1 (8,000)
Customer Support Helpdesk

A free IT help desk and network management tool for IT professionals with ticketing and community support.

Appcues

★★★★★ 4.4 (2,000)
Customer Support Digital Adoption

A product-led growth platform for building personalized in-app onboarding flows, feature announcements, and user surveys without code.

UserGuiding

★★★★★ 4.5 (2,500)
Customer Support Digital Adoption

A no-code user onboarding and product adoption platform for creating in-app walkthroughs, checklists, and resource centers.

osTicket

★★★★☆ 4.0 (5,000)
Customer Support Helpdesk

A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.

Drift

★★★★☆ 4.3 (5,000)
Conversational Customer Support

A conversational marketing and sales platform with AI chatbots, live chat, and meeting scheduling for B2B companies.