| Overview |
Enterprise cloud content management platform with advanced security, compliance, and workflow capabilities. |
A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations. |
| Pricing |
Subscription ($15-47/mo) |
Free (Free (self-hosted)) |
| Key Features |
- Cloud storage
- Security
- Compliance
- Workflows
- Box Sign
- Box AI
- Governance
- Integrations
|
- Email ticketing
- Custom forms
- Auto-responders
- SLA plans
- Agent dashboard
- Help topics
- Ticket routing
- Reports
|
| Pros |
- Enterprise security
- Compliance features
- Good governance
- API
|
- Completely free
- Open source
- Self-hosted
- Good basic ticketing
|
| Cons |
- Expensive
- Enterprise focused
- Complex
|
- Dated interface
- Self-hosted only
- Limited features
- No live chat
|
