| Overview |
Brand24 is an affordable social listening and online monitoring tool that tracks mentions across social media, news, blogs, videos, forums, and reviews. It provides sentiment analysis and influencer scoring. |
A messenger-based CRM formerly known as amoCRM that helps businesses manage leads and conversations across messaging apps. |
| Pricing |
Paid ($79-399/mo) |
Subscription ($15-$45/user/month) |
| Key Features |
- Online mention monitoring
- sentiment analysis
- influencer score
- discussion volume chart
- data exporting
- alerts
- hashtag tracking
- reach estimation
|
- Messenger integration
- Pipeline management
- Chat bots
- Salesbot
- Email integration
- Web forms
- Analytics
- Mobile app
|
| Pros |
- Affordable social listening
- Easy to use
- Good sentiment analysis
- Real-time alerts
|
- Great messaging integration
- Visual pipeline
- Chat automation
- Good mobile experience
|
| Cons |
- Limited publishing features
- Data coverage not as deep as enterprise tools
- Occasional missed mentions
|
- Less known globally
- Limited traditional CRM features
- Better for messaging-heavy businesses
- Basic reporting
|
