| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
A shared inbox and customer operations platform that combines email, messaging, and collaboration for teams. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription ($19-$79/seat/month) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Shared inbox
- Email collaboration
- Workflow automation
- Analytics
- Omnichannel
- Internal comments
- SLA tracking
- Integrations
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Great team collaboration
- Modern email experience
- Good integrations
- Flexible workflows
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Expensive for large teams
- Learning curve
- Not a traditional helpdesk
- Limited ticketing features
|
