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Front

★★★★★ 4.5 (5,000 reviews)
Analytics Automation Cloud Based Collaboration Integrations
Subscription $19-$79/seat/month

Overview

A shared inbox and customer operations platform that combines email, messaging, and collaboration for teams.

Key Features

  • Shared inbox
  • Email collaboration
  • Workflow automation
  • Analytics
  • Omnichannel
  • Internal comments
  • SLA tracking
  • Integrations

Pros

  • Great team collaboration
  • Modern email experience
  • Good integrations
  • Flexible workflows

Cons

  • Expensive for large teams
  • Learning curve
  • Not a traditional helpdesk
  • Limited ticketing features

Front Pricing Plans

Starter

$19/seat/mo

  • ✓ shared inbox
  • ✓ basic rules
  • ✓ calendar
MOST POPULAR

Growth

$59/seat/mo

  • ✓ CRM integration
  • ✓ analytics
  • ✓ SLA

Scale

$79/seat/mo

  • ✓ smart rules
  • ✓ onboarding
  • ✓ custom roles

Premier

$229/seat/mo

  • ✓ dedicated success
  • ✓ custom billing

Company Info

Founded2013
HeadquartersSan Francisco, CA

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$50/month or $350/year (save $250)

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