Gifts

Culture

Reviews

Local Spots

Front

★★★★★ 4.5 (5,000 reviews)
Analytics Automation Cloud Based Collaboration Integrations
Subscription $19-$79/seat/month

Overview

A shared inbox and customer operations platform that combines email, messaging, and collaboration for teams.

Key Features

  • Shared inbox
  • Email collaboration
  • Workflow automation
  • Analytics
  • Omnichannel
  • Internal comments
  • SLA tracking
  • Integrations

Pros

  • Great team collaboration
  • Modern email experience
  • Good integrations
  • Flexible workflows

Cons

  • Expensive for large teams
  • Learning curve
  • Not a traditional helpdesk
  • Limited ticketing features

Front Pricing Plans

Starter

$19/seat/mo

  • ✓ shared inbox
  • ✓ basic rules
  • ✓ calendar
MOST POPULAR

Growth

$59/seat/mo

  • ✓ CRM integration
  • ✓ analytics
  • ✓ SLA

Scale

$79/seat/mo

  • ✓ smart rules
  • ✓ onboarding
  • ✓ custom roles

Premier

$229/seat/mo

  • ✓ dedicated success
  • ✓ custom billing

Company Info

Founded2013
HeadquartersSan Francisco, CA

Own Front?

Claim this profile to add your website link, custom description, and get a verified badge.

$50/month or $350/year (save $250)

Front Alternatives & Competitors

Looking for something different? Here are the top alternatives to Front:

Olark

★★★★☆ 4.3 (3,000)
Customer Support Live Chat

A simple and customizable live chat solution for websites with team management, automation, and real-time reporting.

Gorgias

★★★★★ 4.5 (5,000)
Customer Support Ecommerce

A helpdesk built specifically for e-commerce stores that centralizes customer conversations and automates support.

Chameleon

★★★★★ 4.4 (800)
Customer Support Digital Adoption

A product adoption platform for building in-app tours, tooltips, surveys, and launchers with advanced targeting and A/B testing.

osTicket

★★★★☆ 4.0 (5,000)
Customer Support Helpdesk

A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.

Re:amaze

★★★★☆ 4.3 (2,500)
Customer Support Ecommerce

A customer support and engagement platform for e-commerce with live chat, helpdesk, and CRM features.

Catalyst

★★★★★ 4.5 (500)
Customer Success Customer Support

A customer success platform designed for modern CS teams with health scoring, playbooks, and revenue insights.

LiveChat

★★★★★ 4.5 (8,000)
Customer Support Live Chat

A dedicated live chat and customer communication platform with ticketing, rich messaging, and chat widget customization.

Statuspage

★★★★★ 4.4 (5,000)
Customer Support Status Monitoring

An Atlassian status communication platform for keeping users informed about system availability and incidents.