| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
A helpdesk built specifically for e-commerce stores that centralizes customer conversations and automates support. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription ($10-$900/month) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Shared inbox
- Macros and automation
- Shopify integration
- Social media support
- Live chat
- Self-service portal
- Revenue tracking
- Intent detection
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Built for e-commerce
- Deep Shopify integration
- Revenue attribution
- Good automation
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Ticket-based pricing
- Can get expensive
- Limited CRM features
- Automation setup takes time
|
