| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
A customer support platform designed for growing teams with shared inbox, knowledge base, and in-app messaging. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription ($22-$65/user/month) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Shared inbox
- Knowledge base
- Beacon widget
- Customer profiles
- Saved replies
- Workflows
- Reporting
- Collision detection
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Clean simple interface
- Great for small teams
- Good knowledge base
- Affordable
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Limited automation
- Fewer channels
- Basic reporting
- No free plan
|
