| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
A customer messaging platform combining AI-powered chatbot, live chat, help center, and proactive messaging for customer engagement. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription ($39-$139/seat/month) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- AI chatbot Fin
- Live chat
- Help center
- Proactive messaging
- Product tours
- Automation
- Ticketing
- Analytics
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Best-in-class messaging
- AI chatbot is powerful
- Good product tours
- Modern interface
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Expensive
- Complex pricing
- Feature creep
- Can be overwhelming
|
