| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
A CRM-powered customer service platform with AI automation and a timeline view of every customer interaction. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription ($89-$139/user/month) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- CRM-powered support
- Timeline view
- AI chatbots
- Omnichannel
- Workflow automation
- Knowledge base
- Reporting
- Sentiment analysis
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- CRM built-in
- Timeline view excellent
- AI automation
- Omnichannel
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Expensive
- Complex setup
- Meta (Facebook) ownership uncertainty
- Limited marketplace
|
