| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
A versatile workspace tool used as an internal knowledge base and documentation hub for support teams. |
| Pricing |
Freemium (Free-$12/user/month) |
Freemium (Free-$18/member/month) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Wiki pages
- Database views
- Templates
- Collaboration
- Search
- API
- Integrations
- Custom domains
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Flexible and powerful
- Good for internal KB
- Beautiful formatting
- Affordable
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Not purpose-built for support
- Limited customer-facing features
- Search could be better
- No ticketing
|
