| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
An open-source CRM built for multichannel commerce businesses, offering 360-degree customer views across all touchpoints. |
| Pricing |
Freemium (Free-$12/user/month) |
Freemium (Free (community)-Custom pricing) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Multichannel tracking
- Customer segmentation
- Workflow engine
- Reporting
- eCommerce integration
- Account management
- Marketing tools
- REST API
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Open source
- Built for eCommerce
- 360-degree views
- Flexible platform
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Niche eCommerce focus
- Complex setup
- Limited community
- Requires development resources
|
