| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
A customer support and engagement platform for e-commerce with live chat, helpdesk, and CRM features. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription ($29-$69/user/month) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Live chat
- Shared inbox
- FAQ center
- Chatbots
- Push campaigns
- Status page
- Shopify integration
- Workflow automation
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Good e-commerce integration
- Affordable per-user pricing
- Multi-channel support
- Built-in FAQ
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Dated interface
- Limited reporting
- Fewer integrations
- Smaller community
|
