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Re:amaze

★★★★☆ 4.3 (2,500 reviews)
Analytics Automation Cloud Based Integrations Shopify
Subscription $29-$69/user/month

Overview

A customer support and engagement platform for e-commerce with live chat, helpdesk, and CRM features.

Key Features

  • Live chat
  • Shared inbox
  • FAQ center
  • Chatbots
  • Push campaigns
  • Status page
  • Shopify integration
  • Workflow automation

Pros

  • Good e-commerce integration
  • Affordable per-user pricing
  • Multi-channel support
  • Built-in FAQ

Cons

  • Dated interface
  • Limited reporting
  • Fewer integrations
  • Smaller community

Re:amaze Pricing Plans

Basic

$29/user/mo

  • ✓ email
  • ✓ live chat
  • ✓ social
MOST POPULAR

Pro

$49/user/mo

  • ✓ workflows
  • ✓ FAQ
  • ✓ chatbots

Plus

$69/user/mo

  • ✓ reporting
  • ✓ departments
  • ✓ staff roles

Company Info

Founded2014
HeadquartersSan Jose, CA

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$50/month or $350/year (save $250)

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