| Overview |
Formerly Sendinblue, Brevo is an all-in-one marketing platform offering email, SMS, chat, and CRM at competitive pricing. |
A conversational customer service platform with intelligent routing, side conversations, and quality assurance for modern teams. |
| Pricing |
Freemium ($0-65/mo) |
Subscription ($39-$139/agent/month) |
| Key Features |
- Email marketing
- SMS
- WhatsApp
- Chat
- CRM
- Automation
- Transactional email
- Landing pages
|
- Intelligent routing
- Omnichannel
- Conversation offers
- Side conversations
- Quality assurance
- Analytics
- Chatbot
- Knowledge base
|
| Pros |
- Affordable pricing
- Multi-channel
- Good free tier
- Transactional email included
|
- Intelligent routing
- Modern interface
- Good quality assurance
- Easy setup
|
| Cons |
- Interface can be clunky
- Limited templates
- Reporting could be better
|
- Expensive
- Fewer integrations
- Smaller community
- Limited self-service options
|
