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Dixa

★★★★☆ 4.3 (1,000 reviews)
AI Powered Analytics Automation Cloud Based Integrations
Subscription $39-$139/agent/month

Overview

A conversational customer service platform with intelligent routing, side conversations, and quality assurance for modern teams.

Key Features

  • Intelligent routing
  • Omnichannel
  • Conversation offers
  • Side conversations
  • Quality assurance
  • Analytics
  • Chatbot
  • Knowledge base

Pros

  • Intelligent routing
  • Modern interface
  • Good quality assurance
  • Easy setup

Cons

  • Expensive
  • Fewer integrations
  • Smaller community
  • Limited self-service options

Dixa Pricing Plans

Essential

$39/agent/mo

  • ✓ basic routing
  • ✓ email
  • ✓ chat
MOST POPULAR

Growth

$89/agent/mo

  • ✓ quality assurance
  • ✓ side conversations

Ultimate

$139/agent/mo

  • ✓ advanced routing
  • ✓ custom analytics
  • ✓ API

Company Info

Founded2015
HeadquartersCopenhagen, Denmark

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$50/month or $350/year (save $250)

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