| Overview |
Formerly Sendinblue, Brevo is an all-in-one marketing platform offering email, SMS, chat, and CRM at competitive pricing. |
A cloud-based customer support platform with multichannel ticketing, automation, and self-service capabilities at competitive pricing. |
| Pricing |
Freemium ($0-65/mo) |
Freemium (Free-$79/agent/month) |
| Key Features |
- Email marketing
- SMS
- WhatsApp
- Chat
- CRM
- Automation
- Transactional email
- Landing pages
|
- Ticketing
- Email support
- Knowledge base
- Automation
- SLA management
- Multi-channel
- Team collaboration
- Reporting
|
| Pros |
- Affordable pricing
- Multi-channel
- Good free tier
- Transactional email included
|
- Good free plan
- Affordable
- Easy to use
- Multi-channel support
|
| Cons |
- Interface can be clunky
- Limited templates
- Reporting could be better
|
- Limited advanced features
- Analytics could be better
- Marketplace smaller than Zendesk
- Mobile app limited
|
