| Overview |
Formerly Sendinblue, Brevo is an all-in-one marketing platform offering email, SMS, chat, and CRM at competitive pricing. |
A shared inbox and customer operations platform that combines email, messaging, and collaboration for teams. |
| Pricing |
Freemium ($0-65/mo) |
Subscription ($19-$79/seat/month) |
| Key Features |
- Email marketing
- SMS
- WhatsApp
- Chat
- CRM
- Automation
- Transactional email
- Landing pages
|
- Shared inbox
- Email collaboration
- Workflow automation
- Analytics
- Omnichannel
- Internal comments
- SLA tracking
- Integrations
|
| Pros |
- Affordable pricing
- Multi-channel
- Good free tier
- Transactional email included
|
- Great team collaboration
- Modern email experience
- Good integrations
- Flexible workflows
|
| Cons |
- Interface can be clunky
- Limited templates
- Reporting could be better
|
- Expensive for large teams
- Learning curve
- Not a traditional helpdesk
- Limited ticketing features
|
