| Overview |
Formerly Sendinblue, Brevo is an all-in-one marketing platform offering email, SMS, chat, and CRM at competitive pricing. |
A CRM-powered customer service platform with AI automation and a timeline view of every customer interaction. |
| Pricing |
Freemium ($0-65/mo) |
Subscription ($89-$139/user/month) |
| Key Features |
- Email marketing
- SMS
- WhatsApp
- Chat
- CRM
- Automation
- Transactional email
- Landing pages
|
- CRM-powered support
- Timeline view
- AI chatbots
- Omnichannel
- Workflow automation
- Knowledge base
- Reporting
- Sentiment analysis
|
| Pros |
- Affordable pricing
- Multi-channel
- Good free tier
- Transactional email included
|
- CRM built-in
- Timeline view excellent
- AI automation
- Omnichannel
|
| Cons |
- Interface can be clunky
- Limited templates
- Reporting could be better
|
- Expensive
- Complex setup
- Meta (Facebook) ownership uncertainty
- Limited marketplace
|
