| Overview |
Formerly Sendinblue, Brevo is an all-in-one marketing platform offering email, SMS, chat, and CRM at competitive pricing. |
A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations. |
| Pricing |
Freemium ($0-65/mo) |
Free (Free (self-hosted)) |
| Key Features |
- Email marketing
- SMS
- WhatsApp
- Chat
- CRM
- Automation
- Transactional email
- Landing pages
|
- Email ticketing
- Custom forms
- Auto-responders
- SLA plans
- Agent dashboard
- Help topics
- Ticket routing
- Reports
|
| Pros |
- Affordable pricing
- Multi-channel
- Good free tier
- Transactional email included
|
- Completely free
- Open source
- Self-hosted
- Good basic ticketing
|
| Cons |
- Interface can be clunky
- Limited templates
- Reporting could be better
|
- Dated interface
- Self-hosted only
- Limited features
- No live chat
|
