| Overview |
A popular free CRM with powerful marketing, sales, and service hubs that scale as your business grows. |
Sprout Social is an enterprise-grade social media management and analytics platform. It combines publishing, engagement, analytics, and social listening into a unified solution for teams and agencies. |
| Pricing |
Freemium (Free-$1200/month) |
Paid ($249-499/mo) |
| Key Features |
- Contact management
- Email tracking
- Deal pipelines
- Meeting scheduler
- Live chat
- Marketing automation
- Reporting dashboards
- Document tracking
|
- Smart inbox
- publishing & scheduling
- social listening
- analytics & reports
- CRM features
- chatbot builder
- employee advocacy
- review management
|
| Pros |
- Generous free tier
- Intuitive user interface
- Excellent marketing integration
- Great onboarding resources
|
- Excellent analytics and reporting
- Unified smart inbox
- Strong customer support
- Professional UI
|
| Cons |
- Expensive premium tiers
- Limited customization on free plan
- Contacts can only have one owner
- Reporting limited on lower tiers
|
- High price point
- Per-user pricing adds up
- Can be overwhelming for small teams
|
