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How to Connect Act! with Freshdesk (2026)

Act!

★★★ 3.7
Crm Small Business Crm

A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years.

Full Review

Freshdesk

★★★★ 4.4
Customer Support Helpdesk

A cloud-based customer support platform with multichannel ticketing, automation, and self-service capabilities at competitive pricing.

Full Review

About These Tools

Act!: A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years.

Freshdesk: A cloud-based customer support platform with multichannel ticketing, automation, and self-service capabilities at competitive pricing.

Key Features

Act!

  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration

Freshdesk

  • Ticketing
  • Email support
  • Knowledge base
  • Automation
  • SLA management
  • Multi-channel

Pricing

Act!

Subscription $30-$50/user/month

Freshdesk

Freemium Free-$79/agent/month

Detailed integration guide coming soon. We're researching the specific ways Act! and Freshdesk work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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