How to Connect Act! with osTicket (2026)

Act!

★★★ 3.7

Crm Small Business Crm

A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years.

Full Review

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osTicket

★★★★ 4.0

Customer Support Helpdesk

A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.

Full Review

About These Tools

Act!: A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years.

osTicket: A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.

Key Features

Act!

Contact management
Opportunity tracking
Marketing automation
Custom dashboards
Mobile access
Integration

osTicket

Email ticketing
Custom forms
Auto-responders
SLA plans
Agent dashboard
Help topics

Pricing

Act!

Subscription $30-$50/user/month

osTicket

Free Free (self-hosted)

Detailed integration guide coming soon. We're researching the specific ways Act! and osTicket work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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