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How to Connect Act! with Zendesk (2026)

Act!

★★★ 3.7
Crm Small Business Crm

A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years.

Full Review

Zendesk

★★★★ 4.3
Customer Support Helpdesk

A comprehensive customer service platform offering ticketing, messaging, live chat, and knowledge base for businesses of all sizes.

Full Review

About These Tools

Act!: A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years.

Zendesk: A comprehensive customer service platform offering ticketing, messaging, live chat, and knowledge base for businesses of all sizes.

Key Features

Act!

  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration

Zendesk

  • Ticketing system
  • Live chat
  • Knowledge base
  • AI chatbots
  • Analytics
  • Omnichannel support

Pricing

Act!

Subscription $30-$50/user/month

Zendesk

Subscription $19-$115/agent/month

Detailed integration guide coming soon. We're researching the specific ways Act! and Zendesk work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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