How to Connect AssemblyAI with Gladly (2026)

AssemblyAI

★★★★ 4.4

Ai Api Speech Api

Accurate speech-to-text API with built-in audio intelligence features like summarization, sentiment analysis, and topic detection.

Full Review

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Gladly

★★★★ 4.6

Customer Support Helpdesk

A radically personal customer service platform that organizes support around people instead of tickets.

Full Review

About These Tools

AssemblyAI: Accurate speech-to-text API with built-in audio intelligence features like summarization, sentiment analysis, and topic detection.

Gladly: A radically personal customer service platform that organizes support around people instead of tickets.

Key Features

AssemblyAI

Speech-to-text
Speaker diarization
Summarization
Sentiment analysis
Topic detection
PII redaction

Gladly

People-centered service
Omnichannel
Conversation history
Task management
Knowledge base
IVR

Pricing

AssemblyAI

Pay-per-use $-$$$

Gladly

Subscription Custom pricing (starts ~$150/hero/month)

Detailed integration guide coming soon. We're researching the specific ways AssemblyAI and Gladly work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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