How to Connect AWS Bedrock with Gladly (2026)

AWS Bedrock

★★★★ 4.2

Ai Api Ai Infrastructure

Amazon's managed service providing access to leading foundation models from AI21, Anthropic, Cohere, Meta, and more.

Full Review

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Gladly

★★★★ 4.6

Customer Support Helpdesk

A radically personal customer service platform that organizes support around people instead of tickets.

Full Review

About These Tools

AWS Bedrock: Amazon's managed service providing access to leading foundation models from AI21, Anthropic, Cohere, Meta, and more.

Gladly: A radically personal customer service platform that organizes support around people instead of tickets.

Key Features

AWS Bedrock

Multi-model access
Fine-tuning
RAG
Agents
Guardrails
Knowledge bases

Gladly

People-centered service
Omnichannel
Conversation history
Task management
Knowledge base
IVR

Pricing

AWS Bedrock

Pay-per-use $$-$$$$

Gladly

Subscription Custom pricing (starts ~$150/hero/month)

Detailed integration guide coming soon. We're researching the specific ways AWS Bedrock and Gladly work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

Connect via Integration Platform

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