Gifts

Culture

Reviews

Local Spots

How to Connect BigCommerce with Help Scout (2026)

BigCommerce

BigCommerce

★★★★ 4.3
Ecommerce Ecommerce Platform

An enterprise-grade e-commerce platform with built-in features for scaling online businesses without transaction fees.

Full Review
Help Scout

Help Scout

★★★★ 4.5
Customer Support Helpdesk

A customer support platform designed for growing teams with shared inbox, knowledge base, and in-app messaging.

Full Review

About These Tools

BigCommerce: An enterprise-grade e-commerce platform with built-in features for scaling online businesses without transaction fees.

Help Scout: A customer support platform designed for growing teams with shared inbox, knowledge base, and in-app messaging.

Key Features

BigCommerce

  • Multi-channel selling
  • No transaction fees
  • Built-in SEO
  • Headless commerce
  • B2B features
  • Payment integrations

Help Scout

  • Shared inbox
  • Knowledge base
  • Beacon widget
  • Customer profiles
  • Saved replies
  • Workflows

Pricing

BigCommerce

Subscription $39-$399/month

Help Scout

Subscription $22-$65/user/month

Detailed integration guide coming soon. We're researching the specific ways BigCommerce and Help Scout work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

Compare BigCommerce vs Help Scout side by side »