How to Connect Bitrix24 with Zendesk (2026)

Bitrix24

★★★★ 4.0

Crm General Crm

A free all-in-one collaboration platform combining CRM, project management, communication, and website builder tools.

Full Review

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Zendesk

★★★★ 4.3

Customer Support Helpdesk

A comprehensive customer service platform offering ticketing, messaging, live chat, and knowledge base for businesses of all sizes.

Full Review

About These Tools

Bitrix24: A free all-in-one collaboration platform combining CRM, project management, communication, and website builder tools.

Zendesk: A comprehensive customer service platform offering ticketing, messaging, live chat, and knowledge base for businesses of all sizes.

Key Features

Bitrix24

CRM pipelines
Task management
Video calls
Website builder
Online store
HR tools

Zendesk

Ticketing system
Live chat
Knowledge base
AI chatbots
Analytics
Omnichannel support

Pricing

Bitrix24

Freemium Free-$199/month

Zendesk

Subscription $19-$115/agent/month

Detailed integration guide coming soon. We're researching the specific ways Bitrix24 and Zendesk work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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