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How to Connect Brandwatch Social with Customer.io (2026)

Brandwatch Social

Brandwatch Social

★★★★ 4.3
Social Media Content Social Media Management

Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform.…

Full Review
Customer.io

Customer.io

★★★★ 4.4
Email Automation Email Marketing

Automated messaging platform for tech-savvy marketers to create data-driven email, push, SMS, and in-app campaigns.

Full Review

About These Tools

Brandwatch Social: Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform. It integrates with Brandwatch's powerful consumer intelligence.

Customer.io: Automated messaging platform for tech-savvy marketers to create data-driven email, push, SMS, and in-app campaigns.

Key Features

Brandwatch Social

  • Social publishing
  • content calendar
  • engagement hub
  • measurement & benchmarking
  • social advertising
  • audience management

Customer.io

  • Behavioral emails
  • Push notifications
  • SMS
  • In-app messages
  • Webhooks
  • Data pipelines

Pricing

Brandwatch Social

Paid Custom pricing

Customer.io

Subscription $100-custom/mo

Detailed integration guide coming soon. We're researching the specific ways Brandwatch Social and Customer.io work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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