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How to Connect Brandwatch Social with Kayako (2026)

Brandwatch Social

Brandwatch Social

★★★★ 4.3
Social Media Content Social Media Management

Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform.…

Full Review
Kayako

Kayako

★★★★ 4.0
Customer Support Helpdesk

A unified customer service platform with live chat, email, social, and self-service support for growing businesses.

Full Review

About These Tools

Brandwatch Social: Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform. It integrates with Brandwatch's powerful consumer intelligence.

Kayako: A unified customer service platform with live chat, email, social, and self-service support for growing businesses.

Key Features

Brandwatch Social

  • Social publishing
  • content calendar
  • engagement hub
  • measurement & benchmarking
  • social advertising
  • audience management

Kayako

  • Unified inbox
  • Live chat
  • Email support
  • Social support
  • Knowledge base
  • Automation

Pricing

Brandwatch Social

Paid Custom pricing

Kayako

Subscription $30-$60/agent/month

Detailed integration guide coming soon. We're researching the specific ways Brandwatch Social and Kayako work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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