How to Setup osTicket with Drift (2026 Guide)

osTicket

★★★★ 4.0

Customer Support Helpdesk

A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.

Full Review

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Drift

Conversational marketing and sales platform with chatbots.

All Drift Tools

About osTicket

A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.

Key Features

Email ticketing
Custom forms
Auto-responders
SLA plans
Agent dashboard
Help topics
Ticket routing
Reports

Pricing

Free Free (self-hosted)

Detailed setup guide coming soon. We're researching the specific steps to connect osTicket with Drift — including whether there's a native integration, third-party connectors like Zapier, or API-based setup. Check back for a complete step-by-step guide.

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