How to Setup Freshdesk with Microsoft Dynamics 365 (2026 Guide)

Freshdesk

★★★★ 4.4

Customer Support Helpdesk

A cloud-based customer support platform with multichannel ticketing, automation, and self-service capabilities at competitive pricing.

Full Review

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Microsoft Dynamics 365

Enterprise CRM and ERP platform by Microsoft.

All Microsoft Dynamics 365 Tools

About Freshdesk

A cloud-based customer support platform with multichannel ticketing, automation, and self-service capabilities at competitive pricing.

Key Features

Ticketing
Email support
Knowledge base
Automation
SLA management
Multi-channel
Team collaboration
Reporting

Pricing

Freemium Free-$79/agent/month

Detailed setup guide coming soon. We're researching the specific steps to connect Freshdesk with Microsoft Dynamics 365 — including whether there's a native integration, third-party connectors like Zapier, or API-based setup. Check back for a complete step-by-step guide.

Freshdesk Full Review » | All Microsoft Dynamics 365 Tools »

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