How to Setup Gladly with Microsoft Dynamics 365 (2026 Guide)

Gladly

★★★★ 4.6

Customer Support Helpdesk

A radically personal customer service platform that organizes support around people instead of tickets.

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Microsoft Dynamics 365

Enterprise CRM and ERP platform by Microsoft.

All Microsoft Dynamics 365 Tools

About Gladly

A radically personal customer service platform that organizes support around people instead of tickets.

Key Features

People-centered service
Omnichannel
Conversation history
Task management
Knowledge base
IVR
Reporting
Agent matching

Pricing

Subscription Custom pricing (starts ~$150/hero/month)

Detailed setup guide coming soon. We're researching the specific steps to connect Gladly with Microsoft Dynamics 365 — including whether there's a native integration, third-party connectors like Zapier, or API-based setup. Check back for a complete step-by-step guide.

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