How to Setup Zendesk with Microsoft Dynamics 365 (2026 Guide)

Zendesk

★★★★ 4.3

Customer Support Helpdesk

A comprehensive customer service platform offering ticketing, messaging, live chat, and knowledge base for businesses of all sizes.

Full Review

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Microsoft Dynamics 365

Enterprise CRM and ERP platform by Microsoft.

All Microsoft Dynamics 365 Tools

About Zendesk

A comprehensive customer service platform offering ticketing, messaging, live chat, and knowledge base for businesses of all sizes.

Key Features

Ticketing system
Live chat
Knowledge base
AI chatbots
Analytics
Omnichannel support
Automation
Marketplace

Pricing

Subscription $19-$115/agent/month

Detailed setup guide coming soon. We're researching the specific steps to connect Zendesk with Microsoft Dynamics 365 — including whether there's a native integration, third-party connectors like Zapier, or API-based setup. Check back for a complete step-by-step guide.

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