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Tidio

★★★★★ 4.5 (14,000 reviews)
AI Powered Automation Cloud Based Free Tier Integrations
Freemium Free-$499/month

Overview

A customer service platform combining live chat, chatbots, and email marketing for e-commerce and small businesses.

Key Features

  • Live chat
  • AI chatbots
  • Email marketing
  • Visitor tracking
  • Shopify integration
  • Canned responses
  • Chatbot builder
  • Multi-channel inbox

Pros

  • Good free plan
  • Easy chatbot builder
  • Multi-channel support
  • Affordable pricing

Cons

  • AI chatbot costs extra
  • Limited on free plan
  • Can be slow
  • Advanced features need higher plans

Tidio Pricing Plans

Free

$0

  • ✓ 50 conversations/mo
  • ✓ live chat
  • ✓ chatbot
MOST POPULAR

Starter

$29/mo

  • ✓ 100 conversations
  • ✓ analytics

Growth

$59/mo

  • ✓ 250 conversations
  • ✓ advanced analytics

Tidio+

$499/mo

  • ✓ unlimited
  • ✓ custom
  • ✓ dedicated manager

Company Info

Founded2013
HeadquartersSan Francisco, CA

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$50/month or $350/year (save $250)

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