| Overview |
A professional services automation platform that combines CRM, project management, and billing for service businesses. |
A CRM solution for small businesses that offers contact management, sales automation, and customer service tools with flexible deployment. |
| Pricing |
Subscription ($24-$49/user/month) |
Subscription ($35-$60/user/month) |
| Key Features |
- CRM
- Project management
- Time tracking
- Billing
- Retainers
- Ticketing
- Email integration
- Client portal
|
- Contact management
- Sales automation
- Customer service
- Reporting
- Email marketing
- Document management
- Mobile access
- Customizable views
|
| Pros |
- Built for services firms
- Automatic time tracking
- Retainer management
- Unified platform
|
- Perpetual license available
- On-premise deployment
- Good contact management
- Established brand
|
| Cons |
- Complex to set up
- Interface can be busy
- Expensive at scale
- Learning curve
|
- Very dated interface
- Limited modern features
- Shrinking user base
- Minimal cloud capabilities
|
