| Overview |
A CRM with powerful email marketing and marketing automation that excels at customer experience automation. |
Khoros is an enterprise digital customer engagement platform that includes social media management, community management, and messaging. It helps large brands manage customer interactions across all digital channels. |
| Pricing |
Subscription ($19-$149/user/month) |
Paid (Custom pricing) |
| Key Features |
- Sales automation
- Email marketing
- Lead scoring
- Win probability
- Pipeline management
- Site tracking
- Attribution reporting
- Split automations
|
- Social publishing
- community management
- messaging
- analytics
- AI-powered automation
- care & service
- crisis management
- compliance tools
|
| Pros |
- Best-in-class marketing automation
- Excellent email deliverability
- Powerful segmentation
- Good value for features
|
- Enterprise-scale capabilities
- Strong community features
- AI automation
- Omnichannel support
|
| Cons |
- CRM is secondary to marketing tools
- Can be complex to set up
- Reporting could be improved
- No free plan
|
- Very expensive
- Complex implementation
- Designed for large enterprises only
|
