| Overview |
A CRM with powerful email marketing and marketing automation that excels at customer experience automation. |
A simple and customizable live chat solution for websites with team management, automation, and real-time reporting. |
| Pricing |
Subscription ($19-$149/user/month) |
Subscription ($29/seat/month) |
| Key Features |
- Sales automation
- Email marketing
- Lead scoring
- Win probability
- Pipeline management
- Site tracking
- Attribution reporting
- Split automations
|
- Live chat
- Customizable widget
- Automation rules
- Chat routing
- Transcripts
- Real-time reporting
- CRM integrations
- Accessibility
|
| Pros |
- Best-in-class marketing automation
- Excellent email deliverability
- Powerful segmentation
- Good value for features
|
- Simple and focused
- ADA accessible
- Affordable
- Good customization
|
| Cons |
- CRM is secondary to marketing tools
- Can be complex to set up
- Reporting could be improved
- No free plan
|
- Limited features beyond chat
- Basic reporting
- Fewer integrations
- No free plan
|
