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Apollo.io vs Kayako: 2026 Comparison

Apollo.io Kayako
Overview Apollo.io is an all-in-one sales intelligence and engagement platform with a database of over 275 million contacts. It combines prospecting, enrichment, and outreach automation in a single workflow. A unified customer service platform with live chat, email, social, and self-service support for growing businesses.
Pricing Freemium ($0-99/mo) Subscription ($30-$60/agent/month)
Key Features
  • Contact database
  • email sequencing
  • dialer
  • LinkedIn integration
  • buying intent signals
  • data enrichment
  • CRM sync
  • lead scoring
  • Unified inbox
  • Live chat
  • Email support
  • Social support
  • Knowledge base
  • Automation
  • Reporting
  • Customer journeys
Pros
  • Massive contact database
  • Generous free tier
  • All-in-one platform
  • Good data accuracy
  • Unified customer view
  • Good journey mapping
  • Affordable
  • Multi-channel
Cons
  • Data can be outdated for smaller companies
  • UI can feel cluttered
  • Email deliverability issues at scale
  • Dated interface
  • Fewer integrations
  • Smaller user base
  • Development has slowed