Gifts

Culture

Reviews

Local Spots

Apollo.io vs osTicket: 2026 Comparison

Apollo.io osTicket
Overview Apollo.io is an all-in-one sales intelligence and engagement platform with a database of over 275 million contacts. It combines prospecting, enrichment, and outreach automation in a single workflow. A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.
Pricing Freemium ($0-99/mo) Free (Free (self-hosted))
Key Features
  • Contact database
  • email sequencing
  • dialer
  • LinkedIn integration
  • buying intent signals
  • data enrichment
  • CRM sync
  • lead scoring
  • Email ticketing
  • Custom forms
  • Auto-responders
  • SLA plans
  • Agent dashboard
  • Help topics
  • Ticket routing
  • Reports
Pros
  • Massive contact database
  • Generous free tier
  • All-in-one platform
  • Good data accuracy
  • Completely free
  • Open source
  • Self-hosted
  • Good basic ticketing
Cons
  • Data can be outdated for smaller companies
  • UI can feel cluttered
  • Email deliverability issues at scale
  • Dated interface
  • Self-hosted only
  • Limited features
  • No live chat