| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
A full-featured help desk software with ticketing, live chat, call center, and social media support at affordable pricing. |
| Pricing |
Freemium (Free-$12/user/month) |
Freemium (Free-$49/agent/month) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Ticketing
- Live chat
- Call center
- Social media
- Knowledge base
- Gamification
- Video chat
- Customer portal
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Affordable
- Feature-rich
- Gamification unique
- Built-in call center
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Interface dated
- Learning curve
- Mobile app limited
- Fewer modern integrations
|
