Gifts

Culture

Reviews

Local Spots

How to Connect Act! with Jira Service Management (2026)

Act!

★★★ 3.7
Crm Small Business Crm

A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years.

Full Review

Jira Service Management

★★★★ 4.3
Customer Support Itsm

Atlassian's IT service management solution with incident management, change management, and service request handling.

Full Review

About These Tools

Act!: A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years.

Jira Service Management: Atlassian's IT service management solution with incident management, change management, and service request handling.

Key Features

Act!

  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration

Jira Service Management

  • Service desk
  • Incident management
  • Change management
  • Asset management
  • SLA tracking
  • Automation

Pricing

Act!

Subscription $30-$50/user/month

Jira Service Management

Freemium Free-$44.27/agent/month

Detailed integration guide coming soon. We're researching the specific ways Act! and Jira Service Management work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

Compare Act! vs Jira Service Management side by side »