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How to Connect Brandwatch Social with Dixa (2026)

Brandwatch Social

Brandwatch Social

★★★★ 4.3
Social Media Content Social Media Management

Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform.…

Full Review
Dixa

Dixa

★★★★ 4.3
Customer Support Helpdesk

A conversational customer service platform with intelligent routing, side conversations, and quality assurance for modern teams.

Full Review

About These Tools

Brandwatch Social: Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform. It integrates with Brandwatch's powerful consumer intelligence.

Dixa: A conversational customer service platform with intelligent routing, side conversations, and quality assurance for modern teams.

Key Features

Brandwatch Social

  • Social publishing
  • content calendar
  • engagement hub
  • measurement & benchmarking
  • social advertising
  • audience management

Dixa

  • Intelligent routing
  • Omnichannel
  • Conversation offers
  • Side conversations
  • Quality assurance
  • Analytics

Pricing

Brandwatch Social

Paid Custom pricing

Dixa

Subscription $39-$139/agent/month

Detailed integration guide coming soon. We're researching the specific ways Brandwatch Social and Dixa work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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