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How to Connect Brandwatch Social with Jira Service Management (2026)

Brandwatch Social

Brandwatch Social

★★★★ 4.3
Social Media Content Social Media Management

Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform.…

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Jira Service Management

★★★★ 4.3
Customer Support Itsm

Atlassian's IT service management solution with incident management, change management, and service request handling.

Full Review

About These Tools

Brandwatch Social: Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform. It integrates with Brandwatch's powerful consumer intelligence.

Jira Service Management: Atlassian's IT service management solution with incident management, change management, and service request handling.

Key Features

Brandwatch Social

  • Social publishing
  • content calendar
  • engagement hub
  • measurement & benchmarking
  • social advertising
  • audience management

Jira Service Management

  • Service desk
  • Incident management
  • Change management
  • Asset management
  • SLA tracking
  • Automation

Pricing

Brandwatch Social

Paid Custom pricing

Jira Service Management

Freemium Free-$44.27/agent/month

Detailed integration guide coming soon. We're researching the specific ways Brandwatch Social and Jira Service Management work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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