How to Connect Brandwatch Social with LiveAgent (2026)

Brandwatch Social

★★★★ 4.3

Social Media Content Social Media Management

Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform.…

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LiveAgent

★★★★ 4.5

Customer Support Helpdesk

A full-featured help desk software with ticketing, live chat, call center, and social media support at affordable pricing.

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About These Tools

Brandwatch Social: Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform. It integrates with Brandwatch's powerful consumer intelligence.

LiveAgent: A full-featured help desk software with ticketing, live chat, call center, and social media support at affordable pricing.

Key Features

Brandwatch Social

Social publishing
content calendar
engagement hub
measurement & benchmarking
social advertising
audience management

LiveAgent

Ticketing
Live chat
Call center
Social media
Knowledge base
Gamification

Pricing

Brandwatch Social

Paid Custom pricing

LiveAgent

Freemium Free-$49/agent/month

Detailed integration guide coming soon. We're researching the specific ways Brandwatch Social and LiveAgent work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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