Gifts

Culture

Reviews

Local Spots

Confluence (Support)

★★★★☆ 4.1 (15,000 reviews)
Analytics Cloud Based Collaboration Free Tier Integrations
Freemium Free-$6.05/user/month

Overview

Atlassian's team workspace for creating, sharing, and collaborating on documentation, used widely for internal and external knowledge bases.

Key Features

  • Wiki pages
  • Templates
  • Spaces
  • Macros
  • Jira integration
  • Search
  • Permissions
  • Analytics

Pros

  • Deep Atlassian integration
  • Good for technical docs
  • Structured content
  • Free for small teams

Cons

  • Complex for non-technical users
  • Dated editor
  • Search not great
  • Can be slow

Confluence (Support) Pricing Plans

Free

$0

  • ✓ 10 users
  • ✓ 2GB storage
MOST POPULAR

Standard

$6.05/user/mo

  • ✓ unlimited storage
  • ✓ permissions

Premium

$11.55/user/mo

  • ✓ advanced analytics
  • ✓ archiving

Enterprise

Custom

  • ✓ unlimited sites
  • ✓ Atlassian intelligence

Company Info

Founded2004
HeadquartersSydney, Australia

Own Confluence (Support)?

Claim this profile to add your website link, custom description, and get a verified badge.

$50/month or $350/year (save $250)

Confluence (Support) Alternatives & Competitors

Looking for something different? Here are the top alternatives to Confluence (Support):

Document360

★★★★★ 4.5 (2,000)
Customer Support Documentation

A knowledge base and documentation platform for creating self-service help centers, API docs, and internal wikis.

Crisp

★★★★★ 4.5 (4,000)
Customer Support Live Chat

A business messaging platform combining live chat, chatbot, knowledge base, and CRM for customer engagement.

Salesforce Service Cloud

★★★★☆ 4.3 (10,000)
Customer Support Helpdesk

Salesforce's enterprise customer service platform with case management, AI-powered service, and omnichannel support.

Totango

★★★★☆ 4.2 (2,000)
Customer Success Customer Support

A composable customer success platform with modular SuccessBLOCs for driving customer outcomes and revenue growth.

Custify

★★★★★ 4.5 (500)
Customer Success Customer Support

A customer success platform for B2B SaaS companies with health scores, automation, and lifecycle management.

Pendo

★★★★★ 4.4 (5,000)
Analytics Data Customer Support

A product experience platform combining product analytics, in-app guides, feedback, and roadmapping for data-driven product decisions.

Drift

★★★★☆ 4.3 (5,000)
Conversational Customer Support

A conversational marketing and sales platform with AI chatbots, live chat, and meeting scheduling for B2B companies.

Zendesk

★★★★☆ 4.3 (15,000)
Customer Support Helpdesk

A comprehensive customer service platform offering ticketing, messaging, live chat, and knowledge base for businesses of all sizes.